Privacy policy

At ArohaLani, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our online store and purchase Skirts, Shorts, or T-Shirts. By using our website, you agree to the practices described below.

1. Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This includes:

  • Personal Identification Information: Your name, billing and shipping address, email address ([email protected] for inquiries), and payment details (processed securely by third-party payment providers).
  • Order Information: Product selections (Skirts, Shorts, T-Shirts), quantities, sizes, colors, and order history.
  • Technical Data: IP address, browser type, device information, and cookies (see Section 6 for details).

2. How We Use Your Information

We use your data solely for the following purposes:

  • Processing and fulfilling your orders, including shipping and delivery.
  • Communicating with you about your order status, returns, or customer service via email ([email protected]).
  • Improving our website, product offerings, and user experience.
  • Complying with legal obligations, such as tax and record-keeping requirements.

We do not use your data for marketing purposes without your explicit consent, and we never sell your personal information to third parties.

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Encryption: All sensitive data, including payment information, is encrypted using SSL/TLS technology during transmission.
  • Storage: Your personal data is stored on secure servers with restricted access. We retain your order data for as long as necessary to fulfill legal and business requirements (typically 5 years after your last purchase).
  • Third-Party Processors: We use trusted payment gateways and shipping partners who comply with international data protection standards. They are contractually prohibited from using your data for any other purpose.

4. Data Sharing and Disclosure

We only share your information in the following limited circumstances:

  • Service Providers: With payment processors, shipping carriers, and IT support services necessary to complete your order.
  • Legal Compliance: When required by law, court order, or regulatory authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business.

5. Your Rights

Under international privacy laws (including GDPR and CCPA), you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct any inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data, subject to legal retention requirements.
  • Objection: Object to the processing of your data for specific purposes.
  • Data Portability: Receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking

Our website uses cookies to enhance functionality and analyze traffic. We use:

  • Essential Cookies: Required for the website to function (e.g., shopping cart and checkout processes).
  • Analytics Cookies: To understand how visitors use our site and improve performance (e.g., Google Analytics).

You can manage cookie preferences through your browser settings. Disabling cookies may affect your shopping experience.

7. International Transfers

If you are located outside the country where our servers are hosted, your data may be transferred across borders. We ensure that such transfers comply with applicable laws by using standard contractual clauses or other approved mechanisms.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete the information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please email us at [email protected]. We are here to help.