Shipping policy
Shipping Policy
Thank you for shopping at ArohaLani. We are committed to delivering your order of Skirts, Shorts, and T-Shirts in a timely and efficient manner. Please review our shipping policy below for details on how we process and deliver your purchases.
Shipping Method
We offer one standard shipping option for all orders. This method is reliable and ensures your items are handled with care throughout the delivery process.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. Processing times may vary during peak seasons or promotional periods, but we strive to dispatch your items as quickly as possible.
Delivery Time
Standard shipping typically takes 5–10 business days from the date of dispatch, depending on your location. Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs clearance or carrier delays.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery address and the weight of your order. Please be aware that we do not offer free shipping on any orders. The exact cost will be displayed before you complete your purchase.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the progress of your delivery via the carrier’s website.
International Shipping
We currently ship to select international destinations. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient. Please check your local customs policies before placing an order.
Address Accuracy
Please ensure that your shipping address is correct and complete at the time of purchase. ArohaLani is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Items
If your order arrives damaged or is lost during transit, please contact us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.
Contact Us
If you have any questions about our shipping policy, please email us at [email protected]. We are here to help.